On this page, you will find definitions and information for creating bot intent responses using the "Carousel" feature.

Estimated reading time: 5 minutes

By pressing the + Carousel button, you can add images, with the option to include a name, description, and buttons.

This function will appear as a horizontal scroll and can include up to 10 options. The following video demonstrates how to create a carousel response:

The Carousel format will appear like this on the platform:

It's important to note that this feature is only available on Facebook Messenger and Webchat.

Specifications

Facebook Messenger and WebChat:

• Image: JPG format with an aspect ratio of 1.91:1. Recommended size: 1200x628px.
• Title: UTF-8 text with a limit of 80 characters.
• Subtitle: UTF-8 text with a limit of 80 characters.
• Buttons: UTF-8 text with a limit of 20 characters.

Telegram:

• Not supported.

Twitter:

• Not supported.

Mercado Libre:

• Not supported.

Google Actions:

• Image: JPG format, size 128x232dp.
• Title: UTF-8 text must be voice-selectable.
• Subtitle: UTF-8 text, maximum of 4 lines.
• Buttons: UTF-8 text limited to 20 characters.

Written By: Botmaker Team

Update: 07/08/2024