AI Agents

Discover the new Bot Designer with generative AI. Learn how to create bots and design flows.

Mailbots

Learn how to configure mailbots for email inboxes

Botmaker Sessions

Revisit your live sessions anytime you want. Access the full recordings and review every detail.

First Steps

Section that provides relevant information for the use of the Botmaker platform.

Creating your bot

Section that explains how to create your bot in Bot Designer

Channel integration

Section explaining how to connect different channels with the Botmaker platform

Using live chat with agents

Section about conversations with agents

Your support types

Configure and personalize your attention, provided by your bot and/or live chat.

Variables

Create and use variables to store values. Learn everything about this topic.

Notifications

Find out what they are and how to send push notifications and templates.

About WhatsApp

Get to know everything about Whatsapp Business Platform.

Advanced Configurations

Section describing the advanced configurations available on the Botmaker platform.

Intent Chatbot (version before December 2021)

This section includes documentation related to the creation and management of intent chatbots before December 2021.

API

Reports

See how to access dashboards and reports

APIv2

Section on APIv2 documentation on the Botmaker platform