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Botmaker 3.0 - AI Agents

Meet Botmaker 3.0, the agent-based version of the platform. Learn how to create AI agents and handle entire workflows without scripts.

First Steps

Section that provides relevant information for the use of the Botmaker platform.

Creating your bot

Section that explains how to create your bot in Bot Designer

Channel integration

Section explaining how to connect different channels with the Botmaker platform

Callbots and WhatsApp Calling

Learn how to use AI-powered voice calls for phone and WhatsApp.

Mailbots

Learn how to configure mailbots for email inboxes

AI Agents

Discover Bot Designer with generative AI. Learn how to create bots and design flows.

Using live chat with agents

Section about conversations with agents

Your support types

Configure and personalize your attention, provided by your bot and/or live chat.

Variables

Create and use variables to store values. Learn everything about this topic.

Notifications

Find out what they are and how to send push notifications and templates.

About WhatsApp

Get to know everything about Whatsapp Business Platform.

Advanced Configurations

Section describing the advanced configurations available on the Botmaker platform.

Intent Chatbot v.1.0

This section includes documentation related to the creation and management of intent chatbots before December 2021.

Reports

See how to access dashboards and reports

APIv2

Section on APIv2 documentation on the Botmaker platform

API

Find out how to access the Botmaker and WhatsApp APIs

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