Estimated reading time: 2 minutes Updated: 8/13/2024 Created by: Jessica B

How to recover the password to access the Botmaker platform?

This article details the steps to follow in case of forgetting the password to access the Botmaker platform.


In this article, we detail the steps to follow in case you forget your Botmaker platform access password. 


Estimated reading time: 02 minutes.



If you forgot your Botmaker platform access password, you can easily recover it by following these steps:


  1. Click on the "trouble signing in?" option. You will need to provide the email address you used to register on the platform. 



It is important to note that this process only works if you registered with an email address.

 

  1. Next, you will receive an email with a link for you to click to reset your password. 


If you did not receive the email in your inbox, we recommend checking the spam or junk folder. If you continue to have trouble recovering your password, please contact customer support by sending an email to: support@botmaker.com for further assistance.


Note: If you want the support agents to periodically change their platform access password for security purposes, you can read this article.


Remember to visit our Help Center for further information.




Written by: Botmaker Team


Updated: 03/19/2023