In the Mailbots designer you will find the “Filters and Rules” block.

When you click, the different configuration options are displayed.

Filter by date range:

Possibility to filter the date the email was received.

Filter by sender:

Possibility of filtering the sender's email or domain.

For example: You can filter test@botmaker.io or just @botmaker.io and all emails that include that domain will be filtered.

Filter by recipient:

Possibility of filtering recipient email or domain.

For example: You can filter test@botmaker.io or just @botmaker.io and all emails that include that domain will be filtered.

Filter by email subject:Possibility of filtering single words or a complete sentence from the subject of the received email.

Filter by email body

Possibility of filtering email content. This can be done in a generative or textual manner.

Generative:Give generative AI an instruction on what to filter. For example: Filter if the user is upset.

Textual:

Add any words or phrases that you detect need to be filtered. For example: Filter “I want a refund.”

Other filters:

Filter only emails with attachments: Only those that include attachments.

Filter only first email in chain: Only the first email in the chain/thread.

These filters are cumulative and if more than one is selected, it will only apply if all are met.