You can now increase the capabilities of your bots with generative AI. Create generative bots, use predefined templates, and design flows easily, making it easier to create more efficient experiences for your users.

Instructions". AI Agents are a new Botmaker 3.0 feature. To learn about them, see the article "AI Agents: create an agent and set up its Profile, Funnel, Knowledge, Tools, and Automations".

What does generative mode enable?

When you turn on generative mode in the Bot Designer, the following features are enabled automatically:

• AI Instructions: a block within the chatbot that uses generative artificial intelligence to achieve a goal in a conversation, without having to design it block by block with text responses. It was formerly called "AI Agent".
• Content bases for misunderstood messages: uses the content base to respond to messages the flows can't interpret.
• General natural language: lets you set up "Natural language" blocks with a short instruction, achieving better understanding through generative artificial intelligence.
• Buttons: with generative mode on, the bot automatically understands when the user types the button's word, without needing a "Natural language" block under the button.

How do you enable generative mode if it isn't on?

From the toolbar on the left side of the screen, go to the "Identity and preferences" menu.

Once inside, activate generative mode from the check on the screen.

When activated, a new tab appears that allows you to configure the bot's generative identity. To learn how to configure this section, see the article “How to configure the Bot's identity and preferences?”.

If your bot was created after 11/26/2024, it will already be active and you will not find the “Activate generative agent” check.

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